Privacy Policy
Ndali Digital (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business.
1. Information We Collect
We may collect and process the following types of information:
a) Information You Provide
Name, email address, phone number, and company details when contacting us.
Payment details when you purchase our services (processed securely through third-party providers).
Information provided when filling out forms, subscribing to newsletters, or requesting consultations.
b) Automatically Collected Information
IP address, browser type, device information, operating system.
Usage data, including pages visited, time spent on site, and referral sources.
Cookies and similar technologies (see Section 7).
c) Information from Third Parties
Publicly available business contact information.
Data shared by our partners or service providers (e.g., analytics tools, ad networks).
2. How We Use Your Information
We use the collected information to:
Provide, operate, and improve our services and website.
Respond to inquiries, provide customer support, and deliver requested services.
Process payments and manage billing.
Send marketing communications (only with your consent).
Analyze traffic and usage patterns to improve user experience.
Comply with legal and regulatory obligations.
3. Legal Basis for Processing (UK & EU GDPR)
We process your personal data on the following bases:
Consent – when you opt in for newsletters or marketing.
Contractual necessity – when delivering services you have requested.
Legitimate interest – for business analysis, fraud prevention, and improving our services.
Legal obligation – when required to retain data for accounting, tax, or regulatory compliance.
4. Sharing Your Information
We do not sell your personal data. However, we may share information with:
Service Providers (e.g., hosting, analytics, email platforms, payment processors).
Business Partners (only when necessary to deliver services).
Legal Authorities if required by law, regulation, or legal process.
Successors/Acquirers in case of a merger, acquisition, or business restructuring.
5. Data Retention
We retain personal data only as long as necessary:
For service delivery – as long as you are a client.
For legal/financial records – typically 6 years under UK law.
For marketing – until you opt out or withdraw consent.
6. Your Rights
Depending on your location (UK/EU GDPR, or other applicable laws), you may have rights to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Data portability (receive your data in a transferable format).
Withdraw consent at any time (for marketing or optional data use).
To exercise these rights, contact us at hello@ndalidigital.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality.
Measure performance and improve site usability.
Deliver relevant ads and marketing.
You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption (SSL/TLS) on our website.
Secure payment processing via trusted third-party providers.
Restricted access to personal data within our team.
However, no method of data transmission or storage is 100% secure.
9. International Data Transfers
If we transfer your data outside the UK/EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses or equivalent).
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing personal information.
11. Children’s Privacy
Our services are not directed at individuals under 16 years old, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Ndali Digital
Email: hello@ndalidigital.com
Phone: +447307540751